CAMS-care Privacy Policy

Last updated: July 28, 2025

CAMS-care, LLC (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website at https://cams-care.com/ (the “Site”).

1. Information We Collect

Personal Information
We collect personal information that you voluntarily provide through forms on our Site, such as:

  • Name
  • Email address
  • Phone number
  • Organization name
  • Professional role or licensure
  • Training registration and completion details

This may occur when you:

  • Sign up for a course or webinar
  • Create an account on our learning platform
  • Subscribe to our newsletter
  • Request information or submit an inquiry

Automatically Collected Data
We may also collect information automatically through cookies and similar tracking technologies, including:

  • IP address
  • Browser type and device
  • Pages visited and time spent
  • Referral source

2. How We Use Your Information

We use the information we collect to:

  • Provide access to CAMS-care training and resources
  • Maintain user accounts and training records
  • Send relevant emails, including course updates, certification reminders, and newsletters
  • Respond to inquiries and customer support requests
  • Analyze website traffic and improve user experience
  • Comply with legal obligations and business requirements

If you are part of an organization using CAMS-care training, certain training metrics (e.g., completion status) may be shared with your organization for compliance and certification tracking.

3. Training Accounts and Certification Data

When you register for training or create an account, we collect data related to your course activity, including modules completed, time spent, scores, and certifications. This information is used for:

  • Issuing completion certificates
  • Reporting training status (for organizations)
  • Customer support and technical troubleshooting

4. Email Communications and Marketing

We may send you service-related emails (e.g., registration confirmations, reminders) and marketing emails (e.g., newsletters, new course announcements). You may unsubscribe from marketing communications at any time by clicking the link in the footer of our emails.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality and monitor usage. These tools help us improve site performance and user experience. Some third-party tools we may use include:

  • Google Analytics
  • Microsoft Clarity
  • YouTube (for embedded videos)
  • Email marketing tools (e.g., HubSpot or Mailchimp)

You can manage your cookie preferences via your browser settings. Disabling cookies may impact some features of the Site.

6. Sharing Your Information

We do not sell your personal information. We only share your data with:

  • Service providers who help us operate our Site and training platform (e.g., LMS, CRM, email service providers)
  • Organizational clients (when you are a participant in a group training program)
  • Authorities, if required by law or for security and legal enforcement purposes

All third parties are bound by strict confidentiality agreements and data security standards.

7. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

8. Your Rights

You may request to:

  • Access the personal data we hold about you
  • Correct or update inaccurate information
  • Delete your information, subject to legal or contractual obligations
  • Opt out of email marketing at any time

To exercise these rights, please contact us using the information below.

9. Notice for Users Outside the U.S. (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to:

  • Data portability
  • Restrict or object to processing
  • Lodge a complaint with a supervisory authority

We process your information under the legal basis of your consent, fulfillment of a contract, or legitimate interest.

10. Children’s Privacy

Our Site and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will be posted on this page with the updated date. Your continued use of the Site signifies your agreement to any changes.

12. Contact Us

If you have any questions or requests related to this Privacy Policy, please contact us at:

CAMS-care, LLC
[Insert Address]
[Insert Email Address]
[Insert Phone Number]